Resolution Procedure

The City of Atlanta is committed to cultivating a culture or peace, healing, and safety for growers on City property and the residents of the neighborhood who live by this city site.

QUESTIONS: AGLANTA@ATLANTAGA.GOV

CITY OF ATLANTA RESOLUTION PROCEDURE

Resolution is a way for two or more parties to find a solution to a disagreement. Disagreements occur in community garden, farm, and food system work. Appropriately responding to disagreements is a learned skill and practice.

By participating in urban agriculture programs on city land you agree to these objectives:

To cultivate your own skills in communication and resolution.
To practice listening and responding with respect, and to improve (vs. damage) relations between parties in disagreement.
To work toward a solution that all parties can agree to.
To work efficiently to find this solution.

By participating in urban agriculture programs on city land you agree to participate in the Code of Conduct, Informal, and Formal Resolution Procedure.

Code of Conduct

Overview & Definitions

Overview

Resolution Committee (s)

Resolution Resource Page

Video Tutorial: City of Atlanta Resolution Procedure + Power Point

RESOLUTION PROCEDURE

WHICH PROCESS IS BEST FOR ME?

Informal Resolution provides a space for the parties in disagreement to try to resolve a disagreement independent of the City of Atlanta. Parties can: 1) visit the Resolution Resource Page to find tools, trainings, and resources to cultivate their skills in communication and resolution ; and/or 2) apply for a session with an independent, third party mediator, pro-bono.

Formal Resolution process is available if: 1)Informal Resolution does not lead to a solution parties are willing to abide by; 2) it feels like a more appropriate and safer step; 3) you believe a violation of the Code of Conduct has occurred; 4) or the disagreement is with a City of Atlanta staff member.

Click on the buttons below to learn more about the Informal Resolution process and Formal Resolution process options. Then complete the form below to take the first step in resolving a disagreement.

Informal Resolution

FORMAL RESOLUTION

COMPLETE THIS FORM TO REGISTER FOR INFORMAL MEDIATION OR FORMAL RESOLUTION

We will follow up within two business days.

Disclaimer: This is not intended to resolve incidents of criminal behaviors or physical harm. Please contact Atlanta Police for these issues.

Name

First Name

Last Name

Phone

(###)

###

####

Name and Address of Urban Ag Site Involved

Select Step of City of Atlanta Resolution Procedure

If you are pursuing Formal Resolution (or seeking appeal): Please clarify section (s) of City Code of Conduct violated

If you are pursuing Informal Resolution, please check box to confirm request for a 1-hour session with an informal mediator.

Yes

Please provide the name and contact information of the other party involved in this disagreement.

Please check the role of the other party involved in this disagreement.

Grower

Site Manager

Neighbor

Non-profit Partner

City Staff

Volunteer

Other

Please share the names, dates, and any pertinent facts related to this disagreement, Please include any supportive documentation (ex: a copy of an email exchange etc.) If you need more room email AGLANTA@ATLANTAGA.GOV

Has any party attempted INFORMAL RESOLUTION before submitting this form? If so, please share any facts that could be useful to the Resoluton Committee reviewing this case.

Has either party participated in FORMAL RESOLUTION before submitting this form? If so, please share any facts that could be useful to the Resolution Committee reviewing this form.

Please share any additional information that you feel is important for the Resolution Committee to know:

If you are seeking an appeal, please share any information to help the Resolution Committee with their decision. This decision will be considered the final decision by the City of Atlanta.

Date

Please confirm the date of submission. Expect an acknowledgement of receipt of this form within (2) business days

YYYY

QUESTIONS: AGLANTA@ATLANTAGA.GOV

Special thanks to those nominated & selected to serve on the 2021 Resolution Committee, the Rotary Peace Fellows, the Georgia Office of Dispute Resolution, Commissioner Hull for training the first cohort of certified, informal mediators to support residents cultivating a more resilient, equitable, and accessible food system in the City of Atlanta.